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Terms And Conditions

Terms And Conditions

  1. Introduction
    1. These Terms And Conditions And The Documents Referred To Below (The "Terms") Apply To The Use Of The Current Website (The "Website") And Its Related Or Connected Services (Collectively, The "Service").
    2. You Should Carefully Review These Terms As They Contain Important Information Concerning Your Rights And Obligations Concerning The Use Of The Website And Form A Binding Legal Agreement Between You - Our Customer (The "Customer"), And Us.
    3. By Using This Website And/Or Accessing The Service, You, Whether You Are A Guest Or A Registered User With An Account (“Account”), Agree To Be Bound By These Terms, Together With Any Amendments, Which May Be Published From Time To Time.
    4. If You Do Not Accept These Terms, You Should Refrain From Accessing The Service And Using The Website.
  2. General Terms
    1. We Reserve The Right To Revise And Amend The Terms (Including Any Documents Referred To And Linked To Below) At Any Time.
    2. You Should Visit This Page Periodically To Review The Terms And Conditions.
    3. Amendments Will Be Binding And Effective Immediately Upon Publication On This Website.
    4. If You Object To Any Such Changes, You Must Immediately Stop Using The Service. Your Continued Use Of The Website Following Such Publication Will Indicate Your Agreement To Be Bound By The Terms As Amended. Any Bets Not Settled Prior To The Changed Terms Taking Effect Will Be Subject To The Pre-Existing Terms.
  3. Your Obligations
    1. You Acknowledge That At All Times When Accessing The Website And Using The Service:
    2. You Are Over 18, Or The Legal Age At Which Gambling, Or Gaming Activities Are Allowed Under The Law Or Jurisdiction That Applies To You. We Reserve The Right To Request Proof Of Age Documents From You At Any Time.
    3. You Are Of Legal Capacity And Can Enter Into A Binding Legal Agreement With Us. You Must Not Access The Website Or Utilize The Service If You Are Not Of Legal Capacity.
    4. You confirm that you reside in a jurisdiction where online gambling is legally permitted. It is solely your responsibility to ensure that your use of our services complies with the laws of your location. If online gambling is prohibited in your country, you must refrain from using our platform.
    5. You are not permitted to use VPNs, proxies, or any other technology designed to disguise or manipulate your true geographic location while accessing our services.
    6. You must be the rightful owner or authorized user of any payment method used for transactions on our platform.
    7. All payments made to us must be legitimate and made in good faith. You may not attempt to reverse any transaction or take any action that could lead to the payment being revoked by a third party.
    8. You acknowledge that by placing bets, there is a risk of losing some or all of the funds deposited into your account. You accept full responsibility for any such losses.
    9. You must not place bets using any confidential or insider information obtained unlawfully or in violation of the laws of the jurisdiction in which you are located at the time of betting.
    10. You confirm that you are placing bets solely for personal entertainment and not on behalf of another individual or for commercial purposes.
    11. You agree not to attempt to manipulate any aspect of our platform, including betting markets, in a dishonest or unethical manner that could compromise the fairness or integrity of our services.
    12. You must act honestly and in good faith when engaging with our platform and placing bets.
    13. You, along with any employees, employers, agents, or family members associated with you, must not be registered as an affiliate in our affiliate program.
  4. Restricted Use
    1. You are prohibited from using our services under the following circumstances:
      1. If you are under 18 years of age (or below the legal age of majority in your jurisdiction) or if you are not legally eligible to enter into an agreement with us. Additionally, you must not access our services on behalf of a minor or any other unauthorized individual.
      2. If you reside in a jurisdiction where online gambling is prohibited for residents or any individuals located within that country.
      3. The following countries are restricted from accessing our services due to legal regulations:
    2. Austria, Australia, Aruba, Bonaire, Curaçao, France
    3. The Netherlands, Saba, St. Eustatius (Statia), Sint Maarten, Singapore, Spain
    4. The United Kingdom
    5. The United States of America and any other jurisdiction where online gambling is deemed illegal by the Central Government of Curaçao.
    6. This restriction also applies to territories and regions associated with the above-listed countries.
    7. You confirm that you reside in a jurisdiction where online gambling is legally permitted. It is solely your responsibility to ensure that your use of our services complies with the laws of your location. If online gambling is prohibited in your country, you must refrain from using our platform.
    8. You are not permitted to use VPNs, proxies, or any other technology designed to disguise or manipulate your true geographic location while accessing our services.
    9. You must be the rightful owner or authorized user of any payment method used for transactions on our platform.
    10. All payments made to us must be legitimate and made in good faith. You may not attempt to reverse any transaction or take any action that could lead to the payment being revoked by a third party.
    11. You acknowledge that by placing bets, there is a risk of losing some or all of the funds deposited into your account. You accept full responsibility for any such losses.
    12. You must not place bets using any confidential or insider information obtained unlawfully or in violation of the laws of the jurisdiction in which you are located at the time of betting.
    13. You confirm that you are placing bets solely for personal entertainment and not on behalf of another individual or for commercial purposes.
    14. You agree not to attempt to manipulate any aspect of our platform, including betting markets, in a dishonest or unethical manner that could compromise the fairness or integrity of our services.
    15. You must act honestly and in good faith when engaging with our platform and placing bets.
    16. You, along with any employees, employers, agents, or family members associated with you, must not be registered as an affiliate in our affiliate program.
    17. Users are prohibited from engaging in the following activities:
      1. Collecting nicknames, e-mail addresses, and/or other information of other customers by any means (e.g., sending spam, unsolicited emails, or unauthorized framing or linking to the service).
      2. Disrupting, unduly affecting, or influencing the activities of other customers or the operation of the service generally.
      3. Promoting unsolicited commercial advertisements, affiliate links, and other forms of solicitation, which may be removed from the service without notice.
      4. Engaging in activities that, in our reasonable opinion, could be considered as an attempt to: (i) cheat the service or another customer; or (ii) collude with any other customer to obtain a dishonest advantage.
      5. Scraping our odds or violating any of our intellectual property rights.
      6. Engaging in any unlawful activity whatsoever.
    18. Users may not sell or transfer their account to third parties, nor acquire a player account from a third party.
    19. Users are prohibited from transferring funds between player accounts in any manner.
    20. We may immediately terminate a user's account upon written notice if the service is used for unauthorized purposes. Legal action may also be taken in certain circumstances.
    21. Employees of the company, its licensees, distributors, wholesalers, subsidiaries, advertising, promotional or other agencies, media partners, contractors, retailers, and their immediate family members are NOT allowed to use the service for real money without prior consent from the company director or CEO. Any discovered violations will result in immediate account termination and forfeiture of all bonuses/winnings.
    22. Only one bonus is allowed per customer, family, address, shared computer, shared IP address, or any identical account details, including e-mail address, bank account details, credit card information, and payment system account. Any misuse of this bonus offer will lead to account closure.
  5. Registration
    1. We reserve the right to refuse any registration application at our sole discretion, with no obligation to communicate a specific reason.
    2. Before using the service, users must personally complete the registration form and accept these terms. To start betting or withdraw winnings, users may need to become verified customers by passing certain checks. This may include providing valid proof of identification and other necessary documents, such as a picture ID (passport, driver's license, or national ID card) and a recent utility bill listing your name and address as proof of residence. We reserve the right to suspend wagering or restrict account options on any account until the required information is received. This procedure is done in accordance with the applicable gaming regulations and anti-money laundering legal requirements. Additionally, you will need to fund your service account using the payment methods set out in the payment section of our website.
    3. You must provide accurate contact information, including a valid email address (“Registered Email Address”), and update such information to keep it accurate. It is your responsibility to maintain up-to-date contact details on your account. Failure to do so may result in missed important account-related notifications and information, including changes to these terms. We identify and communicate with customers via their registered email address. It is the customer’s responsibility to maintain an active and unique email account, provide the correct email address, and inform the company of any changes. Customers are wholly responsible for maintaining the security of their registered email address to prevent unauthorized access. The company shall not be responsible for damages or losses resulting from communications sent to the registered email address. Accounts without a reachable email address will be suspended until a valid address is provided. If false or inaccurate personal information is intentionally provided, we will immediately suspend the account upon written notice. In certain circumstances, we may take legal action and/or contact relevant authorities.
    4. Users are only allowed to register one account with the service. If multiple accounts are detected, including those registered using representatives, relatives, associates, affiliates, related parties, connected persons, and/or third parties, all accounts will be subject to immediate closure.
    5. To verify financial worthiness and identity, we may require users to provide additional personal information, such as full name and surname, or use third-party information providers. If additional personal information is obtained via third-party sources, users will be informed about the data obtained.
    6. Users must keep their service account password confidential. If the correct account information is provided, we assume that all bets, deposits, and withdrawals have been made by the user. We advise changing passwords regularly and never disclosing them to third parties. Users are responsible for protecting their passwords, and failure to do so is at their sole risk and expense. Users should log out after each session. If any account information is misused by a third party, or if an account has been hacked, users must notify us immediately. If a registered email address has been compromised, we may require additional information/documentation to verify identity. We will immediately suspend accounts upon awareness of such incidents. Meanwhile, users are responsible for all account activity, including unauthorized third-party access.
    7. You must not at any time transmit any content or other information on the service to another customer or any other party by way of a screen capture (or other similar method), nor display any such information or content in a frame or in any other manner that is different from how it would appear if such customer or third party had typed the URL for the service into the browser line.
    8. When registering, you will receive the possibility to use all currencies available on the website. Those will be the currencies of your deposits, withdrawals, and bets placed and matched into the service as set out in these terms. Some payment methods do not process in all currencies. In such cases, a processing currency will be displayed, along with a conversion calculator available on the page.
    9. We are under no obligation to open an account for you, and our website sign-up page is merely an invitation to treat. It is entirely within our sole discretion whether or not to proceed with the opening of an account for you, and should we refuse to open an account, we are under no obligation to provide a reason for the refusal.
    10. Upon receipt of your application, we may be in touch to request further information and/or documentation from you in order for us to comply with our regulatory and legal obligations.
  6. Your Account
    1. Accounts Could Use Several Currencies, In This Case All Account Balances And Transactions Appear In The Currency Used For The Transaction.
    2. We Do Not Give Credit For The Use Of The Service.
    3. We May Close Or Suspend An Account If You Are Not Or We Reasonably Believe That You Are Not Complying With These Terms, Or To Ensure The Integrity Or Fairness Of The Service Or If We Have Other Reasonable Grounds To Do So. We May Not Always Be Able To Give You Prior Notice. If We Close Or Suspend Your Account Due To You Not Complying With These Terms, We May Cancel And/Or Void Any Of Your Bets And Withhold Any Money In Your Account (Including The Deposit).
    4. We Reserve The Right To Close Or Suspend Any Account Without Prior Notice And Return All Funds. Contractual Obligations Already Matured Will However Be Honoured.
    5. We Reserve The Right To Refuse, Restrict, Cancel Or Limit Any Wager At Any Time For Whatever Reason, Including Any Bet Perceived To Be Placed In A Fraudulent Manner In Order To Circumvent Our Betting Limits And/ Or Our System Regulations.
    6. If Any Amount Is Mistakenly Credited To Your Account It Remains Our Property And When We Become Aware Of Any Such Mistake, We Shall Notify You And The Amount Will Be Withdrawn From Your Account.
    7. If, For Any Reason, Your Account Goes Overdrawn, You Shall Be In Debt To Us For The Amount Overdrawn.
    8. You Must Inform Us As Soon As You Become Aware Of Any Errors With Respect To Your Account.
    9. Please Remember That Betting Is Purely For Entertainment And Pleasure And You Should Stop As Soon As It Stops Being Fun. Absolutely Do Not Bet Anything You Can’t Afford To Lose. If You Feel That You May Have Lost Control Of Your Gambling, We Offer A Self-Exclusion Option. Just Send A Message To Our Customer Support Department Using Your Registered Email Address That You Wish To SELF-EXCLUDE And This Request Will Take Effect Within 24 Hours From The Moment Of Its Receipt. In This Case Your Account Will Be Disabled Until Your Further Notice, And You Won’t Be Able To Login To It.
    10. You Cannot Transfer, Sell, Or Pledge Your Account To Another Person. This Prohibition Includes The Transfer Of Any Assets Of Value Of Any Kind, Including But Not Limited To Ownership Of Accounts, Winnings, Deposits, Bets, Rights And/Or Claims In Connection With These Assets, Legal, Commercial Or Otherwise. The Prohibition On Said Transfers Also Includes However Is Not Limited To The Encumbrance, Pledging, Assigning, Usufruct, Trading, Brokering, Hypothecation And/Or Gifting In Cooperation With A Fiduciary Or Any Other Third Party, Company, Natural Or Legal Individual, Foundation And/Or Association In Any Way Shape Or Form.
    11. Should You Wish To Close Your Account With Us, Please Send An Email From Your Registered Email Address To Our Customer Support Department Via The Links On The Website.
    12. Players To Make A Note That Max Winning From A Single Bet Can Be 10 Lakhs. If A Single Bet Winning Is Found To Be Above 10 Lakhs Then The Platform Reserves The Right To Void The Winnings Of That Round Id.
    13. Players To Make A Note That Max Winning Per Player Per Day Can Be 25 Lakhs. If The Winning Amount Per Day Per User Exceeds 25 Lakhs Then The Platform Reserves The Right To Void The Winnings Of The Player.
  7. Inactive Accounts
    1. We Will Charge You A Fee Of INR 500 (Or Currency Equivalent) Per Calendar Month (Inactive Account Fee) If You Have Not Logged Into Your Account Or Logged Out From Your Account, Or Used The Service, Or Made Any Bet In Any Section Of The Service For Twelve Consecutive Months Or More (Account Activity) And Your Account Is In Credit.
    2. You Will Be Notified That We Will Start Charging You The Fees On The Eleventh Month Of Inactivity And You Will Always Have The Option To Log In And Withdraw Your Funds.
    3. The Inactive Account Fee Will Be Withdrawn From Your Account On A Monthly Basis To The Extent That Your Account Remains In Credit And Only For The Period During Which There Remains No Account Activity After The Initial Twelve Month Period Has Passed. If The Inactive Account Fee Is Due To Be Withdrawn From Your Account And The Balance Of Your Account Is Less Than INR 500 (Or Equivalent Currency), The Inactive Account Fee Shall Comprise The Remaining Funds In Your Account.
  8. Deposit Of Funds
    1. All Deposits Should Be Made From An Account Or Payment System Or Credit Card That Is Registered In Your Own Name, And Any Deposits Made In Any Other Currency Will Be Converted Using The Daily Exchange Rate Obtained From Oanda.Com, Or At Our Own Bank's Or Our Payment Processor’s Prevailing Rate Of Exchange Following Which Your Account Will Be Deposited Accordingly. Note That Some Payment Systems May Apply Additional Currency Exchange Fees Which Will Be Deducted From The Sum Of Your Deposit.
    2. Fees And Charges May Apply To Customer Deposits And Withdrawals, Which Can Be Found On The Website. In Most Cases We Absorb Transaction Fees For Deposits To Your www.chaska99 Account. You Are Responsible For Your Own Bank Charges That You May Incur Due To Depositing Funds With Us.
    3. Company Is Not A Financial Institution And Uses A Third Party Electronic Payment Processors To Process Credit And Debit Card Deposits; They Are Not Processed Directly By Us. If You Deposit Funds By Either A Credit Card Or A Debit Card, Your Account Will Only Be Credited If We Receive An Approval And Authorisation Code From The Payment Issuing Institution. If Your Card Issuer Gives No Such Authorisation, Your Account Will Not Be Credited With Those Funds.
    4. You Agree To Fully Pay Any And All Payments And Charges Due To Us Or To Payment Providers In Connection With Your Use Of The Service. You Further Agree Not To Make Any Charge-Backs Or Renounce Or Cancel Or Otherwise Reverse Any Of Your Deposits, And In Any Such Event You Will Refund And Compensate Us For Such Unpaid Deposits Including Any Expenses Incurred By Us In The Process Of Collecting Your Deposit, And You Agree That Any Winnings From Wagers Utilising Those Charged Back Funds Will Be Forfeited. You Acknowledge And Agree That Your Player Account Is Not A Bank Account And Is Therefore Not Guaranteed, Insured Or Otherwise Protected By Any Deposit Or Banking Insurance System Or By Any Other Similar Insurance System Of Any Other Jurisdiction, Including But Not Limited To Your Local Jurisdiction. Furthermore, The Player Account Does Not Bear Interest On Any Of The Funds Held In It.
    5. If You Decide To Accept Any Of Our Promotional Or Bonus Offer By Entering A Bonus Code During Deposit, You Agree To The Terms Of Bonuses And Terms Of Each Specific Bonus.
    6. Funds Originating From Criminal And/Or Illegal And/Or Unauthorized Activities Must Not Be Deposited With Us.
    7. If You Deposit Using Your Credit Card, It Is Recommended That You Retain A Copy Of Transaction Records And A Copy Of These Terms.
    8. Internet Gambling May Be Illegal In The Jurisdiction In Which You Are Located; If So, You Are Not Authorized To Use Your Payment Card To Deposit On This Site. It Is Your Responsibility To Know The Laws Concerning Online Gambling In Your Country Of Domicile.
  9. Withdrawal Of Funds
    1. You May Withdraw Any Unutilized And Cleared Funds Held In Your Player Account By Submitting A Withdrawal Request In Accordance With Our Withdrawal Conditions. The Minimum Withdrawal Amount Per Transaction Is INR 1000 (Or Equivalent In Other Currency) With The Exception Of An Account Closure In Which Case You May Withdraw The Full Balance.
    2. We Reserve The Right To Request Photo ID, Address Confirmation Or Perform Additional Verification Procedures (Request Your Selfie, Arrange A Verification Call Etc.) For The Purpose Of Identity Verification Prior To Granting Any Withdrawals From Your Account. We Also Reserve Our Rights To Perform Identity Verification At Any Time During The Lifetime Of Your Relationship With Us.
    3. All Withdrawals Must Be Made To The Original Debit, Credit Card, Bank Account, Method Of Payment Used To Make The Payment To Your Account. We May, And Always At Our Own Discretion, Allow You To Withdraw To A Payment Method From Which Your Original Deposit Did Not Originate. This Will Always Be Subject To Additional Security Checks.
    4. Should You Wish To Withdraw Funds But Your Account Is Either Inaccessible, Dormant, Locked Or Closed, Please Contact Our Customer Service Department.
    5. In Cases When Your Balance Is At Least 10 Times Larger Than The Total Sum Of Your Deposits, You Will Be Limited To INR 500,000 (Or Currency Equivalent) For Withdrawal Per Month. In Other Cases The Maximum Withdrawal Amount Per Month Is INR 10,00,000.
    6. Please Note That We Cannot Guarantee Successful Processing Of Withdrawals Or Refunds In The Event If You Breach The Restricted Use Policy Stated In Clauses 3.3 And 4.
  10. Payment Transactions And Processors
    1. You Are Fully Responsible For Paying All Monies Owed To Us. You Must Make All Payments To Us In Good Faith And Not Attempt To Reverse A Payment Made Or Take Any Action Which Will Cause Such Payment To Be Reversed By A Third Party In Order To Avoid A Liability Legitimately Incurred. You Will Reimburse Us For Any Charge-Backs, Denial Or Reversal Of Payment You Make And Any Loss Suffered By Us As A Consequence Thereof. We Reserve The Right To Also Impose An Administration Fee Of INR 5000, Or Currency Equivalent Per Charge-Back, Denial Or Reversal Of Payment You Make.
    2. We Reserve The Right To Use Third Party Electronic Payment Processors And Or Merchant Banks To Process Payments Made By You And You Agree To Be Bound By Their Terms And Conditions Providing They Are Made Aware To You And Those Terms Do Not Conflict With These Terms.
    3. All Transactions Made On Our Site Might Be Checked To Prevent Money Laundering Or Terrorism Financing Activity. Suspicious Transactions Will Be Reported To The Relevant Authority.
  11. Errors
    1. In The Event Of An Error Or Malfunction Of Our System Or Processes, All Bets Are Rendered Void. You Are Under An Obligation To Inform Us Immediately As Soon As You Become Aware Of Any Error With The Service. In The Event Of Communication Or System Errors Or Bugs Or Viruses Occurring In Connection With The Service And/Or Payments Made To You As A Result Of A Defect Or Error In The Service, We Will Not Be Liable To You Or To Any Third Party For Any Direct Or Indirect Costs, Expenses, Losses Or Claims Arising Or Resulting From Such Errors, And We Reserve The Right To Void All Games/Bets In Question And Take Any Other Action To Correct Such Errors.
    2. We Make Every Effort To Ensure That We Do Not Make Errors In Posting Bookmaker Lines. However, If As A Result Of Human Error Or System Problems A Bet Is Accepted At An Odd That Is: Materially Different From Those Available In The General Market At The Time The Bet Was Made; Or Clearly Incorrect Given The Chance Of The Event Occurring At The Time The Bet Was Made Then We Reserve The Right To Cancel Or Void That Wager, Or To Cancel Or Void A Wager Made After An Event Has Started.
    3. We Have The Right To Recover From You Any Amount Overpaid And To Adjust Your Account To Rectify Any Mistake. An Example Of Such A Mistake Might Be Where A Price Is Incorrect Or Where We Enter A Result Of An Event Incorrectly. If There Are Insufficient Funds In Your Account, We May Demand That You Pay Us The Relevant Outstanding Amount Relating To Any Erroneous Bets Or Wagers. Accordingly, We Reserve The Right To Cancel, Reduce Or Delete Any Pending Plays, Whether Placed With Funds Resulting From The Error Or Not.
  12. Rules Of Play, Refunds And Cancellations
    1. The Winner Of An Event Will Be Determined On The Date Of The Event's Settlement, And We Will Not Recognize Protested Or Overturned Decisions For Wagering Purposes.
    2. All Results Posted Shall Be Final After 72 Hours And No Queries Will Be Entertained After That Period Of Time. Within 72 Hours After Results Are Posted, We Will Only Reset/Correct The Results Due To Human Error, System Error Or Mistakes Made By The Referring Results Source.
    3. If A Match Result Is Overturned For Any Reason By The Governing Body Of The Match Within The Payout Period Then All Money Will Be Refunded.
    4. If A Draw Occurs In A Game Where A Draw Option Is Offered All Stakes On A Team Win Or Lose Will Be Lost. If A Draw Option Is Not Offered Then Everyone Receives A Refund In The Outcome Of A Draw On The Match. And If A Draw Option Has Not Been Made Available, Then Extra Time Will Count, If Played.
    5. If A Result Cannot Be Validated By Us, For Instance If The Feed Broadcasting The Event Is Interrupted (And Cannot Be Verified By Another Source) Then At Our Election, The Wagers On That Event Will Be Deemed Invalid And Wagers Refunded.
    6. Minimum And Maximum Wager Amounts On All Events Will Be Determined By Us And Are Subject To Change Without Prior Written Notice. We Also Reserve The Right To Adjust Limits On Individual Accounts As Well.
    7. Customers Are Solely Responsible For Their Own Account Transactions. Once A Transaction Is Complete, It Cannot Be Changed. We Do Not Take Responsibility For Missing Or Duplicate Wagers Made By The Customer And Will Not Entertain Discrepancy Requests Because A Play Is Missing Or Duplicated. Customers May Review Their Transactions In The My Account Section Of The Site After Each Session To Ensure All Requested Wagers Were Accepted.
    8. A Matchup Will Have Action As Long As The Two Teams Are Correct, And Regardless Of The League Header In Which It Is Placed On Our Website.
    9. The Start Dates And Times Displayed On The Website For ESport Matches Are An Indication Only And Are Not Guaranteed To Be Correct. If A Match Is Suspended Or Postponed, And Not Resumed Within 72 Hours From The Actual Scheduled Start Time, The Match Will Have No Action And Wagers Will Be Refunded. The Exception Being Any Wager On Whether A Team/Player Advances In A Tournament, Or Wins The Tournament, Will Have Action Regardless Of A Suspended Or Postponed Match.
    10. If An Event Is Posted By Us With An Incorrect Date, All Wagers Have Action Based On The Date Announced By The Governing Body.
    11. If A Team Is Using Stand-Ins, The Result Is Still Valid As It Was The Team's Choice To Use The StandIns.
    12. Company Reserves The Right To Remove Events, Markets And Any Other Products From The Website.
    13. In-Depth Explanation Of Our Sports Betting Rules Is On The Separate Page: SPORTS BETTING RULES.
  13. Communications And Notices
    1. All Communications And Notices To Be Given Under These Terms By You To Us Shall Be Sent Using A Customer Support Form On The Website.
    2. All Communications And Notices To Be Given Under These Terms By Us To You Shall, Unless Otherwise Specified In These Terms, Be Either Posted On The Website And/Or Sent To The Registered Email Address We Hold On Our System For The Relevant Customer. The Method Of Such Communication Shall Be In Our Sole And Exclusive Discretion.
    3. All Communications And Notices To Be Given Under These Terms By Either You Or Us Shall Be In Writing In The English Language And Must Be Given To And From The Registered Email Address In Your Account.
    4. From Time To Time, We May Contact You By Email For The Purpose Of Offering You Information About Betting, Unique Promotional Offerings, And Other Information From www.chaska99.com Website. You Agree To Receive Such Emails When You Agree To These Terms When Registering At The Website.
    5. You Can Choose To Opt Out Of Receiving Such Promotional Offerings From Us At Any Time By Submitting A Request To The Customer Support.
  14. Matters Beyond Our Control
    1. We Cannot Be Held Liable For Any Failure Or Delay In Providing The Service Due To An Event Of Force Majeure Which Could Reasonably Be Considered To Be Outside Our Control Despite Our Execution Of Reasonable Preventative Measures Such As: An Act Of God; Trade Or Labour Dispute; Power Cut; Act, Failure Or Omission Of Any Government Or Authority; Obstruction Or Failure Of Telecommunication Services; Or Any Other Delay Or Failure Caused By A Third Party, And We Will Not Be Liable For Any Resulting Loss Or Damage That You May Suffer. In Such An Event, We Reserve The Right To Cancel Or Suspend The Service Without Incurring Any Liability.
  15. Liability
    1. To the extent permitted by applicable law, Chaska 99 shall not be liable for any direct or indirect loss or damage you may suffer due to the failure of our services, except where required by law. We shall not be held responsible for any loss arising from:

(i) Your own actions or negligence;

(ii) Third-party factors beyond our control, including but not limited to network failures, internet congestion, connectivity issues, or device malfunctions;

(iii) Any other unforeseeable circumstances that neither we nor our service providers could have prevented with reasonable care.

    1. In the event that Chaska 99 is found liable under these Terms, our total aggregate liability shall not exceed:
      1. The total value of bets or wagers placed by you in connection with the issue giving rise to the liability; or
      2. INR 50,000 (or equivalent currency), whichever is lower.
    2. We strongly advise you to:
      1. Verify the compatibility of our services with your devices before using them; and
      2. Take appropriate cybersecurity precautions, including the use of up-to-date antivirus and security software, to protect yourself from potential threats.
  1. Underage Gambling
    1. Chaska 99 strictly prohibits gambling by individuals under the age of 18 (or below the legal gambling age in your jurisdiction). If we suspect or receive evidence that you were underage when placing bets, your account will be immediately suspended to prevent further betting or withdrawals. An investigation will be conducted to determine whether:
      1. You are currently under 18 (or below the applicable legal age);
      2. You were underage when you placed bets; or
      3. You acted as an agent for or placed bets on behalf of an underage individual.
    2. If any of the above conditions are found to be true:
      1. Any winnings in your account will be forfeited.
      2. All winnings obtained while underage must be returned to Chaska 99. If you fail to comply, we may take legal action to recover these funds.
      3. Any non-winnings deposited into your account may either be refunded or held until you reach the legal gambling age, at our sole discretion.
      4. We reserve the right to deduct payment processing fees from any refund, including transaction fees incurred during your deposits.
    3. This policy also applies if you are over 18 but placing bets from a jurisdiction where the legal gambling age is higher than 18, and you are below that jurisdiction’s legal age requirement.
    4. If we suspect any violation of these terms or an attempt to use them fraudulently, we reserve the right to conduct a thorough investigation, including notifying relevant law enforcement authorities.
  2. Fraud
    1. Chaska 99 maintains a zero-tolerance policy toward fraud, dishonesty, and criminal activities. We reserve the right to take legal action, including both criminal and contractual measures, against any customer involved in fraudulent activities.
      1. If fraud or dishonesty is suspected, we may:
      2. Suspend or terminate your account.
      3. Withhold any payments, winnings, or funds in your account.
      4. Report the activity to relevant authorities.
      5. Customers found to be involved in fraudulent actions shall be fully liable for any financial losses, legal costs, or damages incurred by Chaska 99. This includes, but is not limited to, direct and indirect losses, loss of profits, reputational damage, and any other related expenses.
  3. Intellectual Property
    1. Any unauthorized use of the Chaska 99 name, logo, or branding is strictly prohibited and may result in legal action.
    2. Chaska 99 retains exclusive ownership of all rights related to our platform, including our technology, software, systems, and betting odds. Users are prohibited from exploiting their personal profiles for commercial purposes (e.g., selling status updates for advertising). Additionally, we reserve the right to remove or modify any chosen username if deemed inappropriate.
    3. You may not use Chaska 99’s domain, trademarks, trade names, logos, or betting odds in any way that:
      1. Misrepresents an affiliation with our platform,
      2. Causes confusion among users or the public, or
      3. Harms or discredits our brand.
      4. Unless expressly stated in these terms, Chaska 99 and its licensors retain all rights, titles, and interests in our systems and intellectual property. You are strictly prohibited from using automated or manual tools to copy, monitor, or reproduce any content from our platform without prior authorization. Any violations may lead to legal consequences.
  4. Your License
    1. Subject to these terms and your compliance with them, Chaska 99 grants you a non-exclusive, limited, non-transferable, and non-sublicensable license to access and use our platform strictly for personal, non-commercial purposes. This license will automatically terminate if our agreement with you under these terms ends.
    2. Except for content you create and legally own, you are strictly prohibited from modifying, publishing, transmitting, transferring, selling, reproducing, uploading, posting, distributing, performing, displaying, or creating derivative works from any part of Chaska 99's platform, content, or software. Any unauthorized use, including but not limited to data scraping, content aggregation, or database manipulation, is strictly prohibited unless explicitly permitted by us.
    3. Failure to comply with these terms may constitute a violation of our intellectual property rights or those of third parties, which may result in civil liability and/or criminal prosecution.
  5. Your Conduct and Safety
    1. To ensure a safe and fair environment for all users, any content, behavior, or activity that is unlawful, inappropriate, or undesirable is strictly prohibited on Chaska 99 (“Prohibited Behavior”).
    2. If you engage in Prohibited Behavior or if we determine, at our sole discretion, that your actions violate these terms, we may immediately suspend or terminate your account and restrict your access to Chaska 99 without prior notice. Additionally, we reserve the right to take legal action against you, and other users, third parties, or law enforcement agencies may also pursue action based on your conduct.
    3. Prohibited Behavior includes, but is not limited to:
      1. Spreading false, misleading, or unlawful information
      2. Engaging in illegal or criminal activities, including fraud, scams, privacy violations, or spreading malware/viruses
      3. Harming minors in any way
      4. Posting or transmitting content that is offensive, abusive, defamatory, obscene, violent, hateful, racially or ethnically offensive, or otherwise objectionable
      5. Infringing upon third-party intellectual property rights, including copyrights, trademarks, or proprietary information
      6. Interfering with, disrupting, or reverse-engineering our platform, such as using cheats, mods, hacks, or unauthorized automation tools
      7. Using bots, spiders, or automated tools to scrape or extract data from Chaska 99
      8. Engaging in fraudulent activities, scamming other users, or any form of deception
      9. Sending unsolicited promotional content, such as spam, chain emails, pyramid schemes, or mass advertising
      10. Creating fake or automated accounts under false pretenses
      11. Impersonating another user, third party, or any individual without authorization
      12. Any other actions that we, at our discretion, deem to be against the integrity of Chaska 99
    4. This list is not exhaustive, and Chaska 99 reserves the right to update or modify the definition of Prohibited Behavior as needed. We also reserve the right to investigate any suspicious activity and take appropriate actions, including removing content, suspending accounts, and reporting violations to authorities.
  6. Links to Third-Party Websites
    1. The Chaska 99 platform may contain links to third-party websites that are not owned, operated, or controlled by us. These links are provided for your convenience only and do not imply any endorsement, affiliation, or approval of the content, services, or owners of those websites.
    2. We do not monitor, review, or verify the accuracy, completeness, or reliability of third-party websites. We are not responsible for their availability, content, or any issues that may arise from accessing or using them.
    3. When visiting any external website linked from Chaska 99, we strongly recommend that you exercise caution by reviewing their privacy policies, terms of use, and security measures before sharing any personal or financial information. Your interaction with such websites is entirely at your own risk.
  7. Complaints
    1. If you have any concerns or inquiries regarding these Terms & Conditions, you may contact our Customer Support Team through the links available on the Chaska 99 website. Please ensure that all communications are sent from your registered email address for verification purposes.
    2. While we strive to address all complaints efficiently, Chaska 99 assumes no liability for any response, resolution, or action taken regarding a complaint, whether directed at you or any third party.
    3. If you are dissatisfied with the outcome of a bet settlement, you must submit your grievance to our Customer Support Team, providing full details. We will make reasonable efforts to review and respond to such queries within a few days, with a maximum response time of 28 days from the date of receipt.
    4. Any disputes regarding bet settlements must be submitted within three (3) days from the date the wager in question was decided. No claims will be accepted after this period. You are solely responsible for reviewing and managing your account transactions.
    5. In the event of a dispute between you and Chaska 99, our Customer Support Team will attempt to reach a resolution. If no agreement is reached, the issue will be escalated to senior management for further review.
    6. If all efforts to resolve a dispute remain unsuccessful, you have the right to escalate your complaint to our regulatory licensing authority, Gaming Services Provider N.V., for further review.
  8. Assignment
    1. You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We reserve the right to deny such requests at our discretion, but we will not unreasonably withhold consent.
    2. Chaska 99 may, at any time and without requiring your consent, assign or transfer some or all of its rights and obligations under these Terms to a third party, provided that the third party can deliver a service of substantially similar quality. In such a case, we will provide written notice on our platform.
  9. Severability
    1. If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority, that provision will be modified as necessary to ensure it is enforceable to the fullest extent permitted by law, while still reflecting the original intent.
    2. The validity and enforceability of all remaining provisions shall remain unaffected and continue to be in full force and effect.
  10. Breach of These Terms
    1. If you breach any material provision of these Terms, we reserve the right to suspend or terminate your account and discontinue your access to the Service without prior notice.
    2. Such actions will be taken at our sole discretion, and we are not obligated to provide warnings before enforcement. However, we will make reasonable efforts to inform you promptly of any action taken.
  11. General Provisions
    1. Term of Agreement
      1. These Terms remain in effect while you access or use the Service as a customer or visitor. The Terms will continue to apply even after your account is terminated for any reason.
    2. Interpretation
      1. Words in the singular include the plural, and vice versa.
      2. Words referring to a specific gender include all genders.
      3. References to persons include individuals, partnerships, associations, trusts, unincorporated organizations, and corporations.
    3. Waiver
      1. Failure to enforce any part of these Terms does not constitute a waiver of our rights. Any waiver must be in writing and signed by us to be legally binding.
    4. Acknowledgment
      1. By using the Service, you confirm that you have read, understood, and agreed to these Terms, waiving any future claims contradicting them.
    5. Language
      1. If there is a discrepancy between the English version of these Terms and a translated version, the English version will prevail.
    6. Governing Laws
      1. These Terms are governed by applicable law, which will have exclusive jurisdiction over any disputes.
    7. Entire Agreement
      1. These Terms represent the entire agreement between you and Chaska 99, superseding all prior agreements, whether oral or written.
    8. Non-Transferability
      1. You cannot transfer, sell, or pledge your account or any related assets, including but not limited to:
      2. Account ownership
      3. Winnings or deposits
      4. Bets and rights associated with the account
      5. Legal or commercial claims related to the account
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